From the front lines of Australian business: AI is reshaping how small operators compete and thrive. What used to require a big budget is now an accessible toolkit for retailers, cafes, services and local manufacturers. Automate routine admin, personalise customer journeys, cut costs and sharpen decision-making—without losing the personal touch.
This Aussie reporter’s piece breaks down practical uses today, highlights local examples, flags common hurdles, and maps out a simple startup roadmap. Curious how AI could work for you?
