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Beesoft posted an update
1 week, 3 days agoStop AI Hallucination: The Power of Grounding Your AI in Certified Business Facts 🔒🤖
You’ve heard the horror stories: an AI chatbot gives a customer a wrong price, invents a policy, or conjures an impossible delivery date. This is AI Hallucination—the AI’s confident guess when it doesn’t know the exact answer.
For Australian SMEs, a confident guess is costly: Lost Trust, Financial Costs, Wasted Time.
The fix? Grounding. Feed the AI with certified, up-to-date business facts from your own data sources so it can answer with the truth, not a guess.
How to Ground AI in practice:
Tie responses to your policy docs, pricing catalog, delivery schedules, and CRM data
Use a trusted “source of record” for each domain
Implement guardrails that flag uncertain answers and route to human review
Monitor and audit AI outputs regularlyTell me in the comments which area you’d ground first—pricing, policy, or delivery? BeesoftAI makes grounding a core capability, turning generic LLMs into reliable business assistants.
Ready to stop guessing? Contact BeesoftAI to book a 15-minute demo. 🚀
#AI #AIGovernance #AIGrounded #SMEs #BeesoftAI #DigitalTransformation #CustomerExperience

