Shop Online 247 stands as a leading online shopping destination in Australia, designed to provide a flawless shopping journey. Customers can explore an extensive array of products from renowned brands, spanning categories like fashion, electronics, beauty, home, and garden. The platform leverages AI-driven technology to enhance user engagement and ensure a refined shopping experience.
Shop Online 247 deployed a cutting-edge AI technology, which includes an AI-driven custom-trained chat bot that plays a pivotal role in enhancing the shopping experience. This intelligent chat bot offers personalised product recommendations, assists with AI-powered product searches, and efficiently handles customer inquiries round the clock, ensuring that help is always at hand whenever you need it.
The chat bot has been trained to understand and respond to a wide variety of customer needs and questions, making it an indispensable tool for an optimised shopping journey.
The Impact
The implementation of this custom-trained chat bot has not only elevated user engagement but has also led to a significant increase in online sales, showcasing the efficiency and convenience it brings to our valued shoppers.